A Full Support "Service and Tools" Package for Safety Management
Their are many companies offering information and training on SMS, however when it comes to offering practical "tools" to achieve it, this is where they fall short. The "IATA SMS Manual", states that one of the cornerstones of SMS is that organizational "tools" must be used in order to be successful.
Similar Comments We Have Received
"It was obvious to all of us, that this was the least stressful training season, ever, in our companies history"
From a Quality Assurance Manager
Track “Hazards,Occurrences, Incidents and Accidents” with the SMS Reporter. Fully customizable. E-mails, escalation, colour coded flagged, “Risk Matrix”, follow-up, upload photos, graphs and more.
Approved "Transportation of Dangerous Goods by Air". Flight crew, shippers, receivers, handlers and air ambulance.
Full employee training site with “Forums, and ” Bulletins boards”, to communicate safety issues. On-line Wiki-Procedures" . This meets SMS requirements for employee participation to develop safe practices & procedures.
Other courses include, PDM, Human Factors,TDG by Road, Mountain Flight, External Load, Low Visibility, Water bucket and more.
30 "Continuous improvement", training programs and growing. Interactive quiz, films, animated graphics and narration. Auto-correction of exams,random pool questions,automated printing of wallet sized certificates with your company logo.
Upload all of your company manuals, set up exams, and other company material on your site.
Watch where, they have been
Log in times for a specific training programs and exams are recorded. As an employee moves around the site, there is a record kept within each employee log files.
Most of us sooner or later, will feel the effects of a loss
No one wants an accident, but when they do happen they affect everyone. Resources applied in a strong safety system has been proven to reduce the occurrence of accidents.Photo used under license by Greenbay Press Gazette
Avoid that hurried pace
Sometimes all companies, face the situation where they are required to respond quickly to new crewing requirements. Short cutting the ground based training,has in the past, placed aircrew in a hurried pace, that has resulted in many accidents.
Due diligence
There have been steady increases in the amount of ground based training, required every year. The accountable executive is legally held liable to see that this training takes place.
Every operation, is a high profile operation
Whether you are a one machine company flying an R22, or an S76 operation everyone requires a solid training and safety system.
Employees train at home or at their worksite
This is not just books and exams on-line. Films, slide shows and interactive quizzes have proven to be 40-60% more effective than your book and exam training. Have access to files anytime, anywhere.
Ground based training costs, will continue to rise
Hotel rooms,meal allowances and a daily training rate add up quickly. Five days of ground based training per employee, might be a lot more than you think, and every year, it just keeps on going up.
The objective of SMS is not totalitarian safety
The goal of SMS is not to put an unlimited amount of safety barriers between you and your clients requirements that your company goes out of business. The goal is to lower the risk from incident and accident loss.
A higher standard, than open book exams
Interactive computer based training with graphics,video and quizzes, reduces the time required to learn by 40-60%, than by instructor led training.
Your best ground based training system, was your manager that just left
Your new manager doesn't know where to start. This opens area's of greater risk to your operation.
Know where you are with the auditors
The loss of a contract, or being shut out to bid on some lucrative contracts, by not having a strong safety system in place, are just as financially damaging as the losses incurred from an accident.
Improved,retention of learning material
People typically retain 40% more, from a computer based course, that covers the same information as by lectured or instructor led training.
You never know what may come up next
An overworked management staff needs a strong support system. In todays world, operational demands frequently have us coming up short.
This event tracking software is a great part of this SMS on-line "service and tools" package. Fields, check boxes and drop-downs are set up to your specifications. You can have totally different forms for each department.
• Anonymous reporting
• Root cause analysis form
• E-mails sent for every action
• Accountable executive only closes
• Escalation
• Upload photo
• Multiple departments
• Upload documents
• Hold, follow-up, and close Actions
• Color coded risks
• Color coded "Risk Matrix"
• Editable Safety Information
• Employee tutorials
• Performance graphs and More!
Most "off the shelf" tracking software, its "take what you get". We offer to build the forms for you, with this unique software package.
Building Safe Practices and Procedures
Once you have identified "Hazards" with the SMS Reporter the next step is to get your Employees involved with this effective tool.
Build as many Wiki procedures as you want. Long-line, Fire fighting, Arctic operations,etc.
• Records date, time and participant.
• Difference,total history and editing of each Wiki are displayed.
Your LMS Comes With Installed Training Programs
Once your staff has utilized Wiki Procedures, and upgraded your procedures, the next step, is to insert the new information into your training programs, that are undergoing "continuous improvement".
Their are over forty hours of training that are installed on the LMS. If we are missing any "hazards" or training programs, let us know. We will always upgrade and build complete training programs at "no charge".
It is an important part of SMS that there is a regular assessment of the companies training programs.A manager accomplishes this both effortlessly and automatically, as they train as everyone else, and this constitutes their assessment.
Emergency resp Icing & snow Hover exit Human factors-Elem. Fire extinguisher External load Low visibility Mountain flight
Flight following Electric refuel pump IRP Safety TDG by Air SMS Training Maintenance control WHMIS Water buckets & fires
TDG by road Defensive driving Survival Bird strike Winter flight Human Rights Care of helicopter Servo transp.
Pilot Decision Making Loading & lifting Tanker refuelling Mast bump Human factors-Maint. Alcohol & drugs Bear awareness Flight plan
And More, Coming soon! Seismic Operations, Air space Regulations, Transparency & Stunting.
Reduced Management Workloads are Reported
There are no limits to a managers "duty day". Managers may go for 90 days or more and still be "on call" and "on duty".
How many incidents or accidents have resulted from a managers decisions or lack of decisions, that would have grounded most aircrew, days, weeks or months before?
How many flight training accidents have resulted from a fatigued manager during training season?
All current users of this system have reported, reduced administrative work loads. New managers under high administrative work loads will make errors and chronically fatigued managers, will make errors and then quit.
A secondary "hazard" is that the "turn-over" of staff always creates increased "risk" as you cycle through both weak and strong management staff.
A busy training season followed by a heavy operational season with mid-season hiring can set a manager up, for higher risk.A fatigued manager,struggling with operational issues, would not be able to take a leading role, in "safety management", and this stands alone by itself as a "hazard".
In SMS we look for "Root Causes", and then change the environment. If you are a one machine, mid size or larger operator, we can help. Our services and tools can help to lessen the occurrence of management errors.
We Also Have Separate Courses such as Transportation of Dangerous Goods by Air
Transport Canada Approved. This covers flight crew, shippers,receivers ground handlers and aerial work, limited access and air ambulance operations. We will look after all of your TDG amendments in your operations manual.
This one course for everyone ensures your individual needs are met without being billed double for separate training.We also have TDG by Road for $24.95.
$22.49 per employee
We Can Custom Build Your "Safety Management System Manuals"
We can custom build your SMS Manual. We are very "competitively priced" and will complete all updates for a period of two years if requested by a Transport Canada inspection or private industry audit.
We also can set-up an:
"Operating Certificate" for New Companies.
Operations, MCM and MPM Manuals.
NEW! We can write your ISNetworld RAVS compliant manual.
NEW and improved service we place the manuals on-line on your own secure log-in site FREE for a period of five years. This will give client Safety representatives or other employees access to down load your manuals and forms.
Check out the demo site below!
*ISNetworld, RAVS,are trademarks of this organization.
Free SMS Training!
This course is for pilots,engineers,and support staff. Covers CARS required elements for basic principles of SMS training. This is not a watered down or "demo" course, but a full course.
Covers risk analysis,hazard reporting and identification.Printed wallet sized certificate with name and date.
Go this link for free "Safety Management System" training. free.smsair.com
Boost Administrative Production
With support service and the proper tools some companies may be able to accomplish SMS with out hiring another full time salaried employee.
Our system and tools can help your management staff focus on "Safety Management", rather than be overwhelmed by time consuming administrative duties.
If you were to have the same service supplied in your company on your own, it would not only be another "full time" salary but it would include costs for software, servers and many other indirect expenses.
Costs for the Service
We charge a fee to Set up your customized personal site, perform annual Maintenance and add Employees to the system. The following fee's apply:
One time Set up fee: The first year a $3000.00 set up and customization fee.
Maintenance fee:The second year a $1500.00 maintenance fee.
Employee fee: $325.00 CDN, per "Pilot" and $215.00 per "Engineer" annually.
We Now have a CAP for a company of 40 employees.
All Office Staff other than management are free!
Training with a Powerful SMS Approach
Simple and Easy Steps Towards Continuously Improved Training
Utilize the SMS Reporter™ to identify new "hazards"
Use the "hazards" to formulate Wiki Procedures and get your employees involved.
Notify us of the new procedures and we will make upgrades to your training program .
Key Performance Indicators KPI's Other companies utilize our services, and we will notify you of any upgrades they have brought to our attention. KPI monitoring is an integral part of SMS and this function is completed for you effortlessly and automatically.
To measure training is one of the key components on how a business will succeed. Sam Miller
Training Impacts All Areas of Loss
Many of the "training programs" completed today, are given, verbally, often in conjunction with an "open book" exam relying on the experience of the"training staff ".
Are "open book" exams really an effective way to train? "Open book" exams, do have their place among professional educators, "only" if they challenge a persons creative and problem solving abilities.
"Open book" exams in which the trainee simply copies the answer from one place to another, are inadequate, at improving a persons knowledge or instilling a renewed awareness on any subject.
Flipping through page after page and copying answers from one spot to another for 500 questions or more, is not even an exercise for your memory. It is only an exercise in copying.
Other training methods in use, are the discussions held by the trainer. Training is given in various subject areas and a "check mark" or a trainee's signature is placed beside each item.
With this method, it is difficult to to know specifically what "hazards" were covered. Most of us who have been around for a while, know that, more often that not, ground based training has taken short-cuts and was rushed through, understandably, as a manager experiences operational pressures.
An often heard phrase within the general aviation community is, "the same accidents are happening over and over again.
Every year in Canada an average of "fifty", TSB reported, helicopter accidents occur. How many unreported accidents are their?
This short clip shows that "at times" accidents surround us.
In SMS, we look for root causes. We want to change the environment to lower the accident risk.
Computer based training that uses graphics,films and interactivity has its advantages. In a 12 year study, students who took all or part of their class online performed better, on average, than those taking the same course through traditional face-to-face instruction."Evaluation of Evidence-Based Practices in Online Learning" U.S. Department of Education 2009 B Means,Y Toyama,R Murphy, M Bakia, K Jones
Quite often, it is "only" after an accident, that a company will conduct a review of the "hazards", then possibly "upgrade the training" for the "one hazard" that has just recently caused the company a large accident loss.
The chances of the same accident repeating itself, after the recent review of the "hazards", are extremely low.
But what about all of the other countless "hazards", that are equally important in causing accidents and that could happen at any time, that will not be reviewed?
Some of us have witnessed companies that have experienced a few accidents in a row after a long accident free record.
With the various tools of our on-line system we can show you "how it is practical" , to "review accident hazards, encourage participation and upgrade your training throughout the year, using the service and tools that we supply.
Security and Back-ups
RAID 1 Server
RAID 1is common among financial institutions, where data recovery is critical.
The system continuously updates and creates an exact copy or mirror of a set of data on two hard drives.
When one disk drive fails, all data is immediately available on the other without any impact on the performance or data integrity.
RAID 1 is utilized because it offers an easy and highly efficient solution for data security and system availability.
The RAID 1 mirrored drive is in itself the "first" back-up created on the system. The "second" back-up is automated and scheduled every 24 hr.s from the server .
A "third" scheduled backup occurs independently using R1 Soft. R1 Soft is a total Continuous Data Protection solution,offering Enterprise grade back-ups to all files and databases on our system. It offers a Bare-Metal Restore and Disaster Recovery of our server.
Instantly "improve" your management system with your own site of organized and comprehensive programs that train, track occurrences, communicate safety information and help build company safe practices and procedures.
Great Savings and Improvements
You Also Receive
Global upgrades to existing features.
4 hours of personal service per month, beyond the basic service.
Savings Hotel rooms and meal allowances total over $100.00 a day, not to mention any employee training allowances.
Savings. Insurance companies have used our total online SMS system to help leverage, lower insurance rates with the insurance brokers.
Savings. A strong safety culture always produces a reduction in costly incidents and accidents.
Savings. Free your management staff to take on other duties by reduced workloads.
Improved Compliancy. Meeting 21st century standards. CARS,OHS,Company Operation Manuals and Private Industry Regulations can be overwhelming. We can help you in these area's.
Improved Reputation. A comprehensive and effective training and safety system attracts and keeps "long term" employees and impresses auditors.
Improved Utilization of your aircrews "slow time" in the field. On-line training programs can be taken at any time.
Improved Utilization of your managements time while traveling on company business. Memo's,bulletins and reports can be easily "followed-up" wherever there is internet access.
Improved Morale. Employee morale, soars when they participate to create a safe productive work site. Keep those reasonably priced and thoughtful "long term" employees, and avoid the high priced "mercenary".Save loss from a high employee turnover rate.
Contact Us
For more information on the "Standard SMS online system", "Individual courses", "SMS Reporter" or any manuals that you would like written contact please contact us.
We receive calls from 8:00-18:00 M.S.T. Monday to Friday.
Enquiries technical and sales:
403.457.1SMS (1767)
Cell
403.809.1747
E-mail:
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Track “Hazards,Occurrences, Incidents and Accidents” with the SMS Reporter. Fully customizable. E-mails, escalation, colour coded flagged, “Risk Matrix”, follow-up, upload photos, graphs and more.
This event tracking software is a great part of this SMS on-line "service and tools" package. Fields, check boxes and drop-downs are set up to your specifications. You can have totally different forms for each department.
Transport Canada Approved. This covers flight crew, shippers,receivers ground handlers and aerial work, limited access and air ambulance operations. We will look after all of your TDG amendments in your operations manual. 
We can custom build your SMS Manual. We are very "competitively priced" and will complete all updates for a period of two years if requested by a Transport Canada inspection or private industry audit.
Free SMS Training!
Utilize the SMS Reporter™ to identify new "hazards" 
"second" back-up is automated and scheduled every 24 hr.s from the server . 